Privacy Policy

Privacy Policy

Last updated: January 29, 2026

At My Wrinkles Gone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

This Privacy Policy describes how My Wrinkles Gone, an independent online retailer based in Jacksonville, Florida, United States, collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.mywrinklesgone.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory updates. We will post the revised Privacy Policy on this page and update the “Last updated” date accordingly.


How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources depending on how you interact with our Site.

We may use the information we collect to:

  • Provide products and services

  • Process transactions and payments

  • Arrange shipping and delivery

  • Provide customer support

  • Communicate with you

  • Improve our website and services

  • Prevent fraud and enhance security

  • Comply with legal obligations


What Personal Information We Collect

Information We Collect Directly from You

When you interact with our Site, we may collect:

  • Basic contact details (name, address, phone number, email)

  • Order information (billing and shipping address, payment confirmation)

  • Account information (username, password, security data)

  • Shopping activity (items viewed, added to cart, wishlist)

  • Customer support communications

You may choose not to provide certain information; however, doing so may limit your ability to use some features of the Services.


Information We Collect Automatically

We automatically collect certain data about your interaction with the Site using cookies and similar technologies. This may include:

  • Device information

  • Browser type

  • IP address

  • Network connection

  • Usage behavior

This data helps us improve performance, security, and user experience.


Information We Obtain from Third Parties

We may receive information from trusted vendors and service providers, including:

  • Shopify, which powers our ecommerce platform

  • Payment processors that securely collect payment details

  • Analytics providers

  • Advertising partners

Any information obtained from third parties is handled in accordance with this Privacy Policy.


How We Use Your Personal Information

Providing Products and Services

We use your information to process orders, manage accounts, coordinate shipping, facilitate returns, and provide requested services.

Marketing and Advertising

We may use your information to send promotional communications and show relevant advertisements. You may opt out of marketing communications at any time.

Security and Fraud Prevention

Your data helps us detect and prevent fraudulent or malicious activity.

Customer Support

We use personal information to respond to inquiries and maintain our relationship with customers.


Cookies

Like many ecommerce websites, we use cookies to power and improve our Site, remember preferences, run analytics, and optimize the shopping experience.

You can adjust your browser settings to remove or block cookies; however, doing so may impact website functionality.

For more information about Shopify-related cookies, please visit:
https://www.shopify.com/legal/cookies


How We Disclose Personal Information

We may disclose personal information when necessary to operate our business, including:

  • Service providers (payment processors, shipping partners, IT support)

  • Marketing and advertising partners

  • Analytics providers

  • Legal authorities when required

We do not sell sensitive personal information.


User Generated Content

If you submit reviews or other public content, that information may be visible to others. We cannot control how third parties use publicly shared data.


Third-Party Websites and Links

Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those sites.


Children’s Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us so we can delete the information.


Security and Data Retention

While we implement industry-standard safeguards, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.


Your Rights

Depending on your location, you may have the right to:

  • Access personal information

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing

  • Restrict certain processing

To exercise these rights, please contact us using the information below.


Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@mywrinklesgone.com
Business Location: Jacksonville, Florida, United States

My Wrinkles Gone is committed to maintaining a secure, transparent, and trustworthy shopping experience.